Ver Angola

Banking and Insurance

Deloitte CEO says banks must look for niche markets to survive

The president of Deloitte Angola said this Tuesday that the results achieved by Angolan banks in 2022 are unrepeatable and defended that financial institutions should seek niche markets, offering diversified products and services to survive.

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Speaking to Lusa, on the sidelines of the presentation of the study "Banking in Analysis 2022, José Barata stressed that banking results, which increased 295 percent last year to 592,402 million kwanzas, took advantage of the "ride ride" of the reduction of impairments thanks to improvement in the public debt rating.

"This greatly helped the results of the banks", said the person in charge of the consultancy, explaining that this is an event that is not repeatable, associated with the "drastic" reduction in foreign exchange results.

Therefore, he stressed, "banks need to review their business model because what were the levers of the past will not be those of the future".

Currently, 25 banks operate in the national financial system, which, according to José Barata, will only be able to maintain themselves "if they go in search of new customers and increase banking".

"Either they are looking for new business niches or it will not be possible for so many banks to carry out the same operations, for the same customers. They will have to think about their business model, which may involve concentration operations", he suggested.

He stressed that, in an adjusting country like Angola, where the ruling class has low incomes, this is a segment that has been neglected.

"[This class] also consumes, the question is how to reach them, it cannot be with the same physical presence", underlined the head of Deloitte, highlighting the need for banks to make significant technological investments.

"We can't think everything is fine, because there are clouds on the horizon," he concluded.

The Deloitte study analyzes in detail the 25 banks operating in the Angolan financial system, taking into account their performance in various financial indicators.

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