Ver Angola

Society

Government wants to modernize public services and presents 218 projects to improve service efficiency

The Government decided to invest in the modernization of public services and, to this end, launched a program that includes more than 210 projects that aim to digitize and make public services more efficient.

: CIPRA
CIPRA  

The program in question is the Digital Transition Agenda, which has a total of 218 projects aimed at digitalization and efficiency in serving people and companies, as well as covering different sectors, ranging from Health to Defense.

It was up to the general director of the Institute for Administrative Modernization (IMA), Meick Afonso, to present this initiative, to be carried out in partnership with the World Bank. The presentation, according to a statement from the Government, to which VerAngola had access, was made this Thursday, at the fifth edition of the IMA Forum, which took place at the Press Center of the Presidency of the Republic (CIPRA).

Creating a facilitated business environment, developing simplified service, as well as training public employees and citizens, are some of the priorities of the aforementioned agenda.

"Among the priorities on the agenda is the creation of an easier business environment and the development of simplified service, with emphasis on the One-Stop Licensing Desk", which was designed to concentrate "processes and facilitate access for citizens", as well as for the Justice System, which seeks to digitize the Ministry of Justice's collection, "supporting the massive issuance of identification documents".

Another essential point of this initiative is to promote united and transparent governance, "with an administration that functions as a cohesive team".

"The training of civil servants and citizens was cited as one of the priorities, aiming to ensure that everyone is able to operate the new systems and use digital services effectively", says the note.

The agenda also includes projects aimed at modernizing agriculture, transport management and environmental licensing.

"The public works sector will have a National Registration System and the Land Exchange, while the telecommunications and energy area will be reinforced with advanced technological infrastructures", the statement also says.

In addition, projects are also planned "for digital identity and the implementation of an electronic signature system, ensuring security and efficiency in services".

The country's inspiration for developing this agenda was based on international models, such as Estonia, "a pioneer in digital government, and Cape Verde, known for practical solutions with limited resources".

In this way, the country intends to create a public administration that is "modern, efficient and adapted to current and future demands, placing the citizen at the center and promoting a sustainable transition that will extend beyond 2027".

On the occasion, Meick Afonso highlighted his commitment to transforming the State into a "true facilitator".

"We are committed to transforming the State into a true facilitator for citizens and companies", highlighted the manager, who also said that the partnership with the World Bank is essential for the success of this journey.

On the occasion, he also highlighted the "need for a public administration that operates 24 hours a day, adapted to reality and centered on the citizen", says the note.

The IMA's general director also pointed out that the strategy is based on principles that "put user experience at the center of the process": "The strategy is based on principles that place user experience at the center of the process, ensuring that technology used responds directly to the needs of the population, without necessarily resorting to complex solutions".

Related

Permita anúncios no nosso site

×

Parece que está a utilizar um bloqueador de anúncios
Utilizamos a publicidade para podermos oferecer-lhe notícias diariamente.