Ver Angola


Deloitte: data and lack of human resources are technological challenges for Angola

The quality of data and the lack of human resources are two of the vulnerabilities in the technological area identified by Deloitte in Angola, according to the head of the consulting firm in the country.


José Barata, who was speaking on the sidelines of the presentation of the Tech Trends 2021 study, in Luanda, pointed to resilience as one of the strong themes in technological trends, driven by covid-19.

"From one moment to the next, [organizations] had to implement solutions in a short period of time and in fact, it worked," he stressed, considering that technology was indispensable for the resilience of institutions.

On the other hand, he pointed out some significant challenges for Angola, among them, data quality.

"There is a significant volume of data, but its compilation and treatment by the institutions is a process that requires, in some cases, significant improvements," pointed out the head of Deloitte, noting that both banking institutions and telecommunications companies process a significant volume of data that is not properly treated and which often lacks quality.

Another of Angola's challenges, which is not specific to this country, is related to the availability of human capital in the areas of technology, whose need has grown exponentially in the covid-19 scenario.

"This is an opportunity that must be explored, but it is necessary to create an ecosystem in which both universities and companies can generate an environment that allows, in the coming years, to reduce this deficit, which is significant," noted José Barata.

The theme of security is also central in this new paradigm marked by the growing use of technology.

One of the trends identified is 'zero trust', said José Barata.

"We need to increase security a lot. Today we have security guards at the doors of banking institutions, but probably the risks of theft are much more at the computer level than at the physical level," he observed.

The 12th edition of the study 'Tech Trends' Angola presents the technological trends that will be in force in the next 12 months according to the consultation of companies, civil society and government institutions.

According to the study, it was observed that companies have accelerated their digital transformation investments, not only to make operations more agile and efficient, but also to respond to constant fluctuations in demand and meet customer needs.

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