The expansion of this service model has allowed the population to have greater access to essential financial services, especially in regions with less banking coverage.
The 28 percent increase in the number of services provided demonstrates the growing use of this service by customers. Last year, BAI banking agents handled around 252,000,000,000 kwanzas, contributing to the dynamization of financial transactions in several locations.
In addition to the services already available, new features have been introduced, such as payment for services to the State and reprinting of receipts, which allows customers to carry out banking transactions in a more accessible and decentralized manner.
The expansion of the network of banking agents is part of the bank's strategy to expand the coverage of its services and contribute to strengthening financial inclusion in Angola.
