According to BPC's Director of Commercial Strategy, Jorge Blazia, 10 branches of this kind are already in operation for "preferential treatment for our elderly who are waiting whole days in front of our branches to receive their pensions".
“So, we already have a plan in progress, we have 10 branches in operation, they are called Meus Balcões, aimed at pensioners who can have a differentiated service there without having to queue”, he said.
“It is planned for this year to open another 25 branches and, basically, we will do it with the same number of employees, without increasing human capital. We are differentiating services for our customers, especially pensioners who are our best customers”, he stressed.
The head of the largest public capital bank, who was speaking this Friday, in Luanda, on the last day of the Angolan Statistics Week, stressed that “Meu Balcão” is one of the three structuring projects of the BPC administration.
The banking unit, which as part of the restructuring and resizing program of its structures closed several branches across the country in 2019, also implemented intermittent branches in 11 remote municipalities to respond to population demand.
“We also have the so-called intermittent branches, which operated only one week a month, where we move colleagues from adjacent branches and they operate during the week of payments”, explained Jorge Blazia.
“There are 11 branches that operate in municipalities, where despite having closed branches, the populations have BPC services, which is an economic solution to serve the populations”, he stressed.
Also included among BPC's structuring projects are the so-called “mobile itinerant branches”, which operate weekly in the municipalities of the Angolan provinces of Bié, Lunda Norte, Uíge and Moxico.
The itinerant mobile branches "is a clear bet to compose the banking service by municipality, where the branch is for a week and the customer has exactly the same service there as he would have at a common branch".
According to the official, BPC currently has 270 business units and is present in 111 Angolan municipalities with a penetration rate of 63 percent.
The importance of statistical data in banking and in BPC in particular was the theme presented by Jorge Blazia, in this meeting promoted by the National Institute of Statistics (INE), which prepares the General Population and Housing Census – CENSO 2024.
