Ver Angola

Banking and Insurance

BAI launches information systems transformation program

BAI – Banco Angolano de Investimentos S.A. (Public Company) formalized, in Luanda, the launch of its program to transform its central information systems.

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This milestone marks the beginning of a new phase in BAI's technological modernization journey, with the adoption of Finastra's Essence platform, which will position the bank as a pioneer in Angola and Southern Africa in the implementation of this state-of-the-art solution.

The project, which began in 2023, is led by a highly qualified consortium that includes Finastra, responsible for implementing the banking information system (Essence), treasury solutions (OPICS), trade finance, and corporate channels; and Innovation Makers (INM), the local partner responsible for systems integration, data migration, and regulatory and operational support.

Starting this Friday, August 1, 2025, the bank officially begins the execution phase of its technological transformation program, with the mobilization of the joint teams of BAI, Finastra, and Innovation Makers, focusing on detailed technical planning, priority setting, and infrastructure preparation.

The transformation program will enable significant gains, directly impacting customer relationships, ensuring an integrated, personalized digital experience available across multiple channels, greater agility in the provision of products and services, increased security, compliance, and reliability of operations, and automated, efficient processes adapted to the demands of the current market.

BAI's Chief Executive Officer, Luís Lélis, stated that "we are building, with ambition and forward-looking vision, the technological infrastructure that will sustain BAI's growth for decades to come. This is a time to redefine our operating model, the experience we offer our customers, and the way we compete in an increasingly digital and demanding market. A profound transformation that will require courage, focus, and disciplined execution."

The bank ensures the continuity and stability of its operations throughout the transition period, with appropriate contingency plans and transparent and regular communication with its customers and partners.

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