The information was provided this Monday by the national director of the Institutional Communication and Press Office (GCII) of the Ministry of the Interior, Waldemar José, on the sidelines of the police assessment of the operations in the festive season.
According to Waldemar José, the functioning of the CISP, inaugurated by the President, João Lourenço, on the 30th of December, allowed a better response to the citizens' requests, given its electronic and technological mechanisms.
However, in the period between 31 December and 5 January, the CISP registered more than 76 thousand calls, of which more than 72 thousand were false.
"And here we wanted to launch a challenge and an appeal to the population, because of these 76,000 calls only two thousand had an emergency purpose that required our forces to go to the sites," he said.
Waldemar José pointed that the situation "congestion the system", and can cause resources to be mobilised for situations where there is no emergency, "when a citizen may actually need help from the competent authorities".
"The system is working effectively, the 111 that is the new emergency terminal [number]. We understand that citizens are now curious to test the terminal, but on the other hand there are situations that are totally reprehensible, because there are citizens who not only test the functioning of the system, but also invent false occurrences, which forces us to mobilise the scarce resources that we already have available", he said.
The national director of the GCII stressed that in the future people who do so will be held criminally responsible, "because the center was not built for this purpose, but to help the people".
"Our system has the ability to identify the calls and locate where the individual is," he said, adding that for now the authorities will give some time "for the system to enter into what is its moment of optimization.
The CISP, a center equipped so that agents can monitor critical points in the provinces of Luanda and Benguela, already has over 700 video surveillance cameras installed in the capital.
