The deadline is counted from the date of receipt of customer requests by commercial banks or from the date of delivery of the necessary to carry out the operation or the issuance of licensing by BNA, as applicable, the regulator adds.
In case of refusal or non-execution of operations within the established period, commercial banks will have to inform their clients in writing, justifying the reasons.
The BNA also stresses that commercial banks must ensure strict compliance with currency and money laundering prevention regulations, including making sure that their clients' funds originate in their operations.
In another note published on its website, the central bank recalls that individuals can purchase up to $ 120,000 per year for travel or one-way transfers, including family support, without the need for supporting documentation.
It also recommends citizens to carry out foreign exchange operations only at commercial banks or exchange offices, alerting to the recurring cases of circulation of counterfeit national and foreign currency notes, this being the only way to guarantee their authenticity.
